Privacy Policy

1. Information We Process

When you contact Sahar Nail Studio through supported messaging platforms, we may process information provided by the platform or by you directly. This may include:

• Your platform user or account identifier
• Your name or username where available
• Messages you send to Sahar Nail Studio
• Appointment-related information
• Questions regarding services, availability and pricing
• Information voluntarily provided during a conversation

2. How We Use Information

Information is used only for legitimate business and customer-service purposes, including:

• Responding to customer messages
• Answering questions about Sahar Nail Studio services
• Assisting with appointment requests and scheduling
• Providing customer support
• Improving communication and service quality
• Operating automated customer-assistance tools used by Sahar Nail Studio

3. Automated and AI-Assisted Responses

Sahar Nail Studio may use automated systems and artificial intelligence technologies to help process incoming messages and prepare customer-service responses.

These systems are used to assist with tasks such as answering common questions, explaining services and helping users with appointment-related requests.

4. Third-Party Services

Sahar Nail Studio may use authorized technology providers and communication platforms to operate its messaging and automation systems.

Information may therefore be processed through services required to deliver these functions, including messaging platforms, automation infrastructure, hosting providers and AI-processing services.

These providers receive information only as necessary to perform the relevant technical service.

5. Meta and Instagram Data

If you communicate with Sahar Nail Studio through Instagram or other Meta services, certain information is provided and processed according to Meta's own terms and privacy policies.

Sahar Nail Studio uses authorized Meta APIs only for permitted business communication and customer-service functions.

6. Data Sharing

Sahar Nail Studio does not sell personal information.

Personal information is not shared with unrelated third parties for advertising or independent marketing purposes.

Data may be disclosed where required by law or where necessary for the technical providers that operate the communication services described in this policy.

7. Data Retention

Information is retained only for as long as reasonably necessary to provide customer service, manage appointments, maintain business records or meet applicable legal obligations.

8. Data Security

Reasonable technical and organizational measures are used to protect information against unauthorized access, misuse, alteration or disclosure.

9. Your Rights

Depending on applicable law, you may request access to, correction of or deletion of personal information associated with your interactions with Sahar Nail Studio.

10. Data Deletion Requests

Users may request deletion of information associated with their conversations or customer profile by contacting Sahar Nail Studio.

Requests should include enough information to identify the relevant account or conversation.

11. Children

Sahar Nail Studio's services and automated customer-assistance systems are not designed to knowingly collect personal information from children.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our services, technology or legal requirements. The latest version will always be available at this page.

13. Contact

For privacy questions, data-access requests or deletion requests, please contact: